Real Dealerships. Real Results.
See how dealerships across the country are using AI agents to capture every lead, answer every call, and recover lost revenue.
Bell Mitsubishi
“We went from missing nearly half our after-hours calls to answering every single one. The AI agent doesn't just pick up — it books the appointment, updates our DMS, and sends the customer a confirmation. Our service lane has never been this full.”
Challenge
Bell Mitsubishi was losing an estimated $18,000/month in service revenue due to unanswered after-hours and overflow calls. With a lean BDC team, calls during peak hours were frequently missed, and weekend coverage was nonexistent.
Solution
ID Privacy deployed a voice AI agent integrated with their DMS and xTime scheduling system. The agent handles inbound service calls 24/7 — pulling customer records, checking real-time bay availability, and booking appointments autonomously.
Timeline
14 days from kickoff to full deployment
Integrations Used
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